Harisankar K S

Customer Support Associate | Skilled in Customer Service | System Analysis | OCSP

Role: Customer Support Associate at Sutherland
Location: Kochi, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Harisankar K S

I am a customer support professional experienced in handling customer interactions across…

Experience

Customer Support Associate
Sutherland
May 2025 — Present · Kochi, IN
I handled customer queries through calls, chat, and email, providing accurate information and solutions. I assisted with order issues, product support, account updates, and ticket escalation when required. I maintained service quality standards, ensured timely resolution, and documented interactions in the system while delivering a positive customer experience.

Contact information

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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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