Haris Sheikh
Service Delivery Hardware Support Manager @Star Micronics
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WORK HISTORY
Service Delivery Hardware Support Manager @Star Micronics
High Wycombe, GB
Responsible for service delivery of hardware maintenance contracts across EMEA region.• Owned customer escalations, plus service & product enquiries.• Data analysis of support calls, inventory & parts usage.• Ensure the client’s technical teams get the best out of the support services available.• Presented & led regular service reviews with client technical teams, operations managers, plus senior executive stakeholders within Star Micronics.
SKILLS
ABOUT HARIS SHEIKH
An enthusiastic, self-motivated and dedicated IT Service Management professional, with…
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