Haris Ahmed
1st Line Noc Engineer @Evolve
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WORK HISTORY
1st Line Noc Engineer @Evolve
EDUCATION
The Manchester Metropolitan University
Master's degree, Artificial Intelligence
COMSATS University Islamabad, Abbottabad Campus
Bachelor of Science in Electrical (Electronics) Engineering , Electrical and Electronics Engineering
ABOUT HARIS AHMED
I’m an experienced IT and Network Support Engineer with over 3 years in NOC operations, VoIP systems, and telecom troubleshooting. I’ve worked on international SMS and voice traffic using tools like SIP, Wireshark, Odine, Alaris and VoIP Monitor — ensuring high performance, uptime, and fraud protection.Currently, I work as a freelance IT Field Engineer in the UK, handling on-site network installations and hardware setups, including Juniper routers for retail clients. I also hold an MSc in Artificial Intelligence from Manchester Metropolitan University, with hands-on skills in Python, automation, and deep learning.I’m confident in using tools like Jira, Zendesk, ServiceNow, and Outlook for ticketing and reporting. My experience covers GSM/GPS integration, embedded systems, SMPP, and technical reporting. Full UK Driving License Open to relocation and commuting for the right opportunityI’m actively seeking full-time roles in IT Support, NOC, or Technical Operations.
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