Hari Nayak

About Hari Nayak

Enterprise Supply Chain and Digital Transformation Leader with 24+ years of experience modernizing complex, high-volume planning, fulfillment, and transportation ecosystems. Leadership experience in unifying fragmented platforms and operating models into integrated, data-driven systems that improve service levels, throughput, cost efficiency, and working capital performance. Deep experience spanning forecasting & replenishment, inventory optimization, order orchestration, ERP, warehouse execution (WMS/WCS), and middle- and last-mile networks. Partner to operations and finance leadership on enterprise transformation roadmaps, capital prioritization, platform modernization, and governance. Increasingly focused on embedding AI-enabled decision intelligence, observability, and optimization frameworks into supply chain systems — advancing automation, resilience, and continuous performance improvement at scale.Specialties: Enterprise Supply Chain & Digital Transformation, Engineering Leadership & Organization Scaling, Platform Consolidation & Post-Merger Integration, AI-Enabled Decision Systems & Operational Intelligence, Capital-Aligned Technology Strategy & Governance.

Experience

1. Senior Director of Software Engineering

   A.P. Moller - Maersk

   Feb 2023 — Present · Boston, MA, US

   Sr Director – Warehouse Fulfillment Technology | June 2025 – PresentSr Director – Last Mile Technology | Feb 2023 – May 2025Technology leader responsible for fulfillment and global last-mile technology supporting high-volume, reliability-critical delivery operations.• Led enterprise modernization of last-mile and fulfillment platforms, supporting 300M+ tracking events per day across global middle- and last-mile networks.• Drove reliability transformation, reducing platform incidents by 80% and improving throughput by 30%, materially enhancing operator productivity and customer experience.• Led post-acquisition technology integration of three brands into a unified Maersk eCommerce platform, standardizing architecture, governance, and scaling a 120+ global engineering organization across North America, Europe, and Asia.• Championed development of a strategic last-mile technology platform generating $250M in incremental annualized revenue within the first year of launch.• Elevated Azure Well-Architected framework score from 25/100 (Critical) to 80/100 (Excellent) within 12 months through disciplined architectural governance and risk mitigation.• Defined global last-mile technology strategy aligning product, engineering, and operations to enterprise growth, scalability, and capital priorities.• Advanced observability to support performance transparency and continuous optimization across delivery platforms.

Education

• Welingkar Institute of Management

  MBA, Operations (Supply Chain) Management

• Bharati Vidyapeeth

  Bachelor of Engineering - BE, Instrumentation

• Massachusetts Institute of Technology

  MicroMasters Program in Statistics and Data Science

Skills

• Program Management
• Supply Chain Management
• Requirements Analysis
• Vendor Management
• Product Management
• Order to Cash
• Procure to Pay
• Order Fulfillment
• Omni-Channel Commerce
• Order Management
• Management
• Business Process
• Retail
• Business Analysis
• Strategy
• E-Commerce
• Technology Roadmapping
• Project Management
• Sdlc
• Solution Architecture
• Process Improvement
• Supply Chain
• Procure-to-Pay
• Integration
• Thought Leadership
• Consulting
• Building Customer Relations
• Leadership
• Supply Chain Optimization
• E-Procurement
• Problem Solving
• Requirements Gathering
• Team Leadership
• Erp
• Enterprise Software
• Enterprise Architecture
• Weblogic
• Software Project Management
• Crm
• Microsoft Excel