Hariom Sharma

Call Center Manager - Cross Sell (Rf) @Hero FinCorp

New Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Call Center Manager - Cross Sell (Rf) @Hero FinCorp

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Gurugram, IN

Managing a team of over 200 callers to achieve cross-sales targets for Hero FinCorp products. • Developing and implementing training programs to enhance team performance and product knowledge. • Analyzing sales data to identify trends and optimize strategies

EDUCATION

2000 — 2008

H.P University

B.A, Sanskrit and Classical Indian Languages, Literatures, and Linguistics

1990 — 1999

Govt. High School

10th, Mathematics

2000 — 2005

Adaresh Sanskrit Collage

12th, Sanskrit and Classical Indian Languages, Literatures, and Linguistics

2006 — 2007

IEC Rohru

E.Com Diploma, Computer

SKILLS

Project ManagementStrategic PlanningCall CentersCustomer ServiceTeam BuildingManagementProcess ImprovementPowerpointMicrosoft ExcelCustomer SatisfactionNew Business DevelopmentMicrosoft OfficeSalesCoachingOperations ManagementAccount ManagementTeam ManagementCall CenterMicrosoft WordTeam LeadershipSales ManagementOutlook

ABOUT HARIOM SHARMA

Industry professional with a career of 18+ years that reflects a rich experience and…

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Hariom Sharma — Call Center Manager - Cross Sell (Rf) at Hero FinCorp in New Delhi, DL, IN | Unifers