Hariom Pandey
Senior Support Analyst @ Amazon | Cap Associate @ Amazon | Escalation Resolution | Customer-Focused Service | MBA @ foreign trade | Ex intern @ AAI
- Role
- Senior Support Specialist at Amazon
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Hariom Pandey
Currently working as an L2 Associate in Customer Service at Amazon, where I handle complex customer queries, ensure high satisfaction levels, and contribute to process improvement initiatives. I bring a customer-centric approach, strong problem-solving skills, and a commitment to delivering exceptional service in a fast-paced environment.Previously, I worked as a US Healthcare Recruiter, where I was responsible for sourcing, screening, and placing healthcare professionals across various roles. This role sharpened my communication, negotiation, and relationship-building skills while giving me a solid understanding of the US healthcare system and recruitment processes.With a blend of experience in customer service and recruitment, I thrive in roles that require empathy, attention to detail, and a results-driven mindset.
Experience
Senior Support Specialist
Sep 2025 — Present · Hyderabad, IN
Education
Devi Ahilya Vishwavidyalaya
Master of Business Administration - MBA, Foreign trade
IPS Academy Indore
B.COM HONS, Commere
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