Harini S

About Harini S

Result-Oriented Accounts Receivable Professional | O2C | B2B I bring 3.5+ years of…

Experience

1. Analyst - Accounts Receivable

   Freshworks

   Sep 2024 — Present · Chennai, IN

   SAAS based B2B AR operations - Managed invoices, payment identification and reconciliations of multiple and various product’s account subscriptions in the enterprise, mid-market and digital tire segments.2. Oversaw $7M+ worth portfolio of 500+ accounts, carried out strategic payment turnovers based on key value and aging.3. Investigated historical data of account renewals and contracts for action and followups. Dealt complex payment situations to drive cash flow and improve business performance. Maintained up to date documentation for weekly reviews.4. Performed non-payment account suspensions and write offs. Handled invoice adjustments for upgrades, downgrades, uplifts, migrations and void conditions upon requests and approvals.5. Compiled reports for aging analysis and to determine collection effectiveness of entire AR portfolio covering diverse regions on periodic intervals for cash forecasting.6. Coordinated with cross functional teams - Order Management, Deals Desk, Billing, Revenue, Tax, Audit, Sales and Legal to align with organization’s Sales Finance Policy and ensure internal teams collaboration for collective growth.7. Worked closely with clients for timely dispute resolutions and to facilitate PO process, vendor forms and supplier portal requirements. Cultivated meaningful relationships to promote sustainably long-term growth and to minimize churn.