Harinder Jasmin Mann
Special Events Planner @Royal Mail
Signup · Get unlimited contacts
WORK HISTORY
Special Events Planner @Royal Mail
London, GB
Providing an effective and efficient operational response to periods of disruption, planned and unplanned, and seasonal pressure. Business partner for three director areas, equivalent to 12 postcodes.• Influencing operational change in the operation within a highly unionized working environment.• Producing and implementing Project Management tools, used by my equivalents nationally to ensure Special Events are delivered to time with key deliverables such as quality and efficiency improvements.• Building effective relationships with colleagues in all functions so that change is effectively implemented.• Producing communication slide decks that are shared to both sign off the plan to the board and share the plan with the wider operation. • Leading cross functional working groups both nationally and in the South to create operational improvements in our approach to periods of disruption.• Owning all contingency plans and ensuring these plans are delivered to maintain service and minimise impact to the customer.• Creating and deploying the strategic plan for the Peak period. Namely- Playing a pivotal role in the creation of the wider south plan and strategic initiatives nationally. Forming a part of a team that created a process that allowed premium products to by-pass the Mail Centres creating better flow and prioritisation, contributing to a 2.4% quality increase and a group focused on the prioritisation of Tracked through the pipeline which contributed to a 2% YoY quality improvement- Creating tools that are shared nationally such as capacity tools that formed part of our peak parcel sort center working group- Securing and deploying additional property for my Mail Centers. Ensuring the £2m area budget is spent effectively delivering a 12% YOY saving one year.• Leading on all election services in my areas including: management and set up of a drop off point; processing of all electoral material; and successful delivery and tracking of candidate mail.
EDUCATION
St. Crispin's School, Leicester
GCSE's, Varied
De Montfort University
Bachelor of Science (BSc), Business Studies
Wyggeston & Queen Elizabeth I College
Law, History, Politics and Critical Thinking, Various
SKILLS
ABOUT HARINDER JASMIN MANN
A highly ambitious, confident and motivated professional with extensive background of working in Operations Management role within a heavily unionised environment. After graduating with a First Class Honours Degree Bsc Business Studies in 2014, I enrolled in the 2014 Operations Graduate Scheme, in which I have gained experience in managing a front line team in a time of change within a newly privatised company. Following on from managing in a Delivery and Processing role, I have undertaken a new position within Project Deployment under Process & Collections Programmes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.