Harinath Vaggu
Kubernetes | Azure AKS | OpenShift Container Platform | Terraform | Docker | Ansible | CICD Pipelines | Jenkins | GitHub | Bitbucket |
- Role
- Aks Escalation Engineer at LTIMindtree
- Location
- Fairfax, VA, US
- LinkedIn followers
- 500 followers
About Harinath Vaggu
Certified DevOps Engineer with over 15+ years of experience (including 5+ years in DevOps…
Experience
Aks Escalation Engineer
Feb 2023 — Present · Seattle, WA, US
Providing technical support for Azure Kubernetes Service (AKS), Azure Container Instance (ACI), and Azure Container Registry (ACR):Handled customer cases and inquiries related to Microsoft services, troubleshooting and resolving live issues, educating customers on AKS, ACI, ACR features, assisting with resource recovery during global outages, ensuring timely resolutions per SLA, and troubleshooting diverse issues like PV, PVC, Ingress, and cluster management.Providing Technical assistance to my team:Reviewed engineers\' cases, provided training to new joiners and internal teams, addressed technical and process queries, and authored KT documents. Managed Kubernetes clusters on Azure Kubernetes Service (AKS), optimizing scalability, resilience, and performance, and implemented PVC while collaborating with development teams to enhance DevOps workflowsInfrastructure Deployment & Management:Designed Landing Zones on Azure Cloud, deploying components like Azure Web Apps, Azure SQL Database, and Azure Container Instances (ACI)/Azure Container Registry (ACR). Configured CDN services for optimized content delivery worldwide.Security & Compliance:Implemented SSL/TLS certificates and firewall rules/policies to ensure secure communication and network traffic control. Maintained compliance with industry standards and conducted rigorous monitoring for threat detection and mitigation.Automation & DevOps:Developed robust YAML pipelines for deployment using Python.NET, and Java. Automated infrastructure provisioning with AWS CloudFormation, Terraform, and GitHub Actions to ensure consistent deployment workflows.Monitoring & Performance Optimization:Configured monitoring tools like Splunk, Dynatrace, CloudWatch, Prometheus, and Grafana for real-time analysis and performance monitoring. Implemented alerts and notifications for proactive issue resolution and system optimization.
Education
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Bachelor of Technology - BTech
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