Hari Narayan
- Role
- Partner Group Engineering Manager at Microsoft
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Hari Narayan
Technical Engineering Manager with experience in distributed systems, online services and…
Experience
Partner Group Engineering Manager
Mar 2021 — Present
Dynamics 365 Customer Service Application Building next generation customer service capabilities to drive digital transformations of support organizations • Omnichannel engagement service to support multiple live digital channels, social media messaging channels and voice/video channels • Capabilities to enhance agent and supervisor productivity through unified experience across workloads and client automation • Infuse AI/ML across system – realtime smart suggestions, translation/transcription, intelligent routing
Education
Michigan State University
MS, Computer Engineering
1997 — 1999
Bangalore University
BE, Electronics & Communication
1992 — 1996
Skills
- C#
- C++
- Object Oriented Design
- Software Development
- .net
- Software Design
- Software Project Management
- Algorithms
- Technical Leadership
- Cloud Computing
- Scrum
- Software Engineering
- Agile Project Management
- Test Automation
- Distributed Systems
- Agile Methodologies
- Scalability
- Windows Azure
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