Harilyn Dumancas

About Harilyn Dumancas

With over 26 years of experience at Kaiser Permanente, I’ve built a career rooted in service, collaboration, and a deep commitment to community health. As Manager, Sales Services, I lead with intention, focusing on strategic growth, relationship-building, and empowering my teams to deliver exceptional results.My professional journey has spanned sales, account management, and leadership, giving me a well-rounded perspective and a strong foundation for continued personal and professional growth.Core Values: Integrity: I believe in doing the right thing, even when no one is watching.Empathy: I lead with compassion and strive to understand the needs of others.Accountability: I take ownership of my work and encourage the same in my teams.Equity: I advocate for inclusive practices that support diverse communities.Service: I’m driven by a desire to make a meaningful impact - both within my organization and in the communities we serve.Leadership PhilosophyI believe leadership is about lifting others up. I strive to create a culture of trust, transparency, and continuous learning. By fostering collaboration and recognizing individual strengths, I help teams thrive and deliver on shared goals. I’m passionate about mentoring emerging leaders and championing innovation that improves both member experience and operational excellence.

Experience

1. Senior Manager, Sales Services - Account Management & Member Engagement

   Kaiser Permanente

   Nov 2025 — Present

Education

• Sacred Hearts Academy

  Diploma, High School

  1986 — 1990

• University of Phoenix

  Bachelors, Business

• Cannon's Business College

  Information Processing Specialist

• Kaplan College

  Associate's degree, Accounting