Hari Ramesh

About Hari Ramesh

A seasoned IT Industry professional with proven track record in managing complex IT programs, leading cross functional teams to deliver solutions across industries including Retail and Consumer Goods domains involving multiple service lines. Articulate communicator who can fluently speak the languages of both people and technology, blending technical expertise with exceptional interpersonal skills.Demonstrated strong leadership skills driving transformation in several customer engagements, transforming relationships model from staffing vendor to strategic Partner status with focus towards driving increased managed services and outcome based engagements. Proven track record in Digital Transformation - Solution Architect for Application Portfolio Rationalization, Technology Standardization and Cloud Migration with Agile & DevOps adoption.Augmented with strong Program Management, Delivery & Account Management, Relationship Management and Business Development skills.

Experience

1. Sbu Head, Delivery - for Us Based Retailers

   Cognizant

   Mar 2022 — Present · Chennai, IN

   Drive P&L for ~$250 M Portfolio •Practice Management – strategic planning and solution creation •Delivery Management – drive value to programs across service lines •Engage at strategic levels – with customer CXO as well as internal leadership•Responsible for end-to-end delivery of all services delivered to all customer accounts in the Retail Central portfolio•Drive Delivery efficiencies and innovation•Decide on ‘Cost of Delivery’ for clients, establishes budgets, success metrics and transformation roadmaps, engages client stakeholders for delivery reviews/issues•Drive solutioning for new deals•Support Commercial Market Head to ensure sustainable and scalable delivery experience •Make joint decisions on Revenue, Margin and all other critical account decisions with Regional Commercial SBU leader•Decide and sign-off business terms within the contract for both strategic & non-strategic opportunities•Monitor and operationalize strategies to drive NPS score, improving Employee Satisfaction and reducing regrettable attrition

Education

• University of Madras

  B.Tech

Skills

• Business Intelligence
• Contract Negotiation
• Resource Management
• Team Management
• Pre-Sales
• Project Management
• Pmp
• Offshoring
• IT Service Management
• Account Management
• Relationship Management
• Outsourcing
• IT Outsourcing
• Program Management
• Business Development
• Agile Methodologies
• Requirements Analysis
• Management
• Software Project Management
• Crm
• Vendor Management
• Project Delivery
• Enterprise Software
• Service Delivery
• Business Analysis
• Global Delivery
• IT Strategy
• Sdlc
• Solution Architecture
• Business Process Improvement