Harikrishnan R

About Harikrishnan R

Over 14 years of comprehensive experience in Project Management, Product Development, and Customer Engagement, with a strong track record of delivering value across global markets.• Currently serving as Delivery Manager at NeST Digital STC.• Previously hold the position as Client Engagement Manager at Tata Elxsi, overseeing strategic Media and Telecommunications accounts across the U.S. region.• Successfully led and managed multiple high-impact projects across verticals including Telecommunications, Media, and Broadcast.• Deep domain expertise in Digital Platforms, OTT Solutions, Native Android Mobile & TV Applications, AdTech, Customer Experience, and Web & Hybrid Applications (Flex, Flutter) for both e-commerce and internal promotional use cases.• Proven capabilities in techno-functional consulting, including RFP responses, product roadmap definition, program execution, delivery management, and internal knowledge transfer to enhance program efficiency.• Skilled in building and nurturing C-level relationships, engaging with key stakeholders to shape customer vision, define product strategies, and drive roadmap alignment.• International exposure with successful engagements across India, Africa, and Europe, demonstrating adaptability in cross-cultural business environments.• Recognized for strong interpersonal skills, analytical thinking, and a proactive, solution-oriented mindset.• Business acumen in budget estimation, project lifecycle management, resource planning, vendor coordination, and handling MSAs, SOWs, and geo-specific legal and compliance requirements.• Adept at fostering long-term client relationships and enhancing customer satisfaction through effective communication and service delivery.• Accountable for driving account growth, collaborating closely with Delivery and Sales leadership in the Africa region to ensure business continuity and enable new opportunities.• Provide pre-sales support by identifying and leveraging opportunities within existing engagements to support the sales pipeline.• Achieved a $10 million annual revenue increase by scaling the delivery team from 100 to over 130 professionals.• Delivered complex, high-quality solutions tailored to diverse business needs across both enterprise and consumer devices, in onsite and offshore models.• Ensured consistent delivery success through timely resolution of client queries and proactive support.• Conducted regular Quarterly Business Reviews (QBRs) with CXOs and executive stakeholders to reinforce strategic alignment and strengthen partnerships.

Experience

1. Delivery Manager

   Nest Digital Stc

   Mar 2026 — Present

Education

• Nehru College of Engineering and Research Centre

  B.Tech

• BITS Pilani

  M.Tech