Harikrishna Reddy
Salesforce admin and developer
- Role
- App Develpment Team Lead at 埃森哲
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Harikrishna Reddy
My Roles and Responsibilities are: Resolving Customer queries through C4C tickets. Assisting customers to navigate their accounts through online portal and resolving billing issues. Resolving technical issues of appearing listing in yell.com. Booking of slots for LSL reservations. Process customer account adjustments Following the procedures and maintaining 100% accuracy quality internal and external. Providing training to the new users. Assist in identifying and resolving payments discrepancies Compensation paid to a customer for over-invoicing or for cancelled Orders in the form of Good Will Gestures. Rescheduling the invoices for Future Dates and Terminating the Orders using Bliss Mail. Quality checking.
Experience
App Develpment Team Lead
Mar 2025 — Present · Hyderabad, IN
Education
Osmania University
Master of Business Administration - MBA
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