Harika M
Business Analyst | Driving Data-Driven Decision Making
- Role
- Business Analyst at Elevance Health
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Harika M
With over 5+ years of experience in Business Analysis, Process Improvement, and Project Coordination, I excel at delivering end-to-end solutions that drive business success. My background spans various industries, and I’ve worked extensively on analyzing requirements, designing processes, and implementing scalable solutions that align with organizational goals.Skills and Expertise:Business Process Analysis & Optimization:Skilled in analyzing complex business workflows, identifying inefficiencies, and implementing process improvements to enhance productivity and reduce costs, ensuring alignment with business objectives.Data Analysis & Visualization:Proficient in gathering, analyzing, and interpreting large datasets using tools like SQL, Power BI, and Tableau to deliver actionable insights and support strategic decision-making.Workflow Development:Designed and optimized end-to-end business workflows to improve operational efficiency and stakeholder visibility.Created detailed process maps and swimlane diagrams using tools like Visio and Lucidchart to support cross-functional alignment.Agile Project Coordination:Experienced in Agile (SCRUM) methodologies, collaborating with developers, QA teams, and product owners to ensure the successful delivery of high-quality projects that meet evolving business needs.Quality Control (QC)/ Testing:Developed test plans, test cases, and test scripts based on business requirements and coordinated user acceptance testing (UAT).Logged, tracked, and verified defect resolution in tools such as JIRA, ALM, or TestRail.Systems Implementation & Integration:Adept at leading the implementation of enterprise systems, including CRM, ERP, and workflow management tools, ensuring seamless integration with existing processes and systems.Production Support:Provided ongoing production support by troubleshooting system issues, conducting root cause analysis, and proposing enhancements.Monitored post-deployment performance and coordinated hotfixes or patches as needed.Risk Assessment & Problem Solving:Expert in identifying potential risks, developing mitigation strategies, and resolving issues to keep projects on track while maintaining high-quality outcomes.Continuous Learning & Innovation:Passionate about staying at the forefront of emerging technologies and methodologies, leveraging tools like Jira, Confluence, and other BA frameworks to deliver innovative and impactful solutions.
Experience
Business Analyst
Sep 2023 — Present
Education
Oracle
Bachelor, Software Development
Microsoft
Bachelor, Software Development
Gokaraju Rangaraju Institute of Engineering and Technology
Bachelor of Technology - BTech, Information Technology
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