Hariharan Venkatesan
Client Relationship Manager - Retail
- Role
- Client Relationship Manager at Cognizant
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Hariharan Venkatesan
Seasoned Client Relationship Manager with over a decade of experience focussed on delivering value to end clients. Responsible for increasing the overall revenue across the assigned accounts and responsible for managing a team of associates who are allocated to the assigned accounts. Acts as business owner for the assigned accounts, managing the day-to-day activities and P&L of such assigned accounts and proactively identifies new and expansion opportunities and plan for and close the extension of existing agreements. Works towards establishing a positive client experience through delivery excellence and builds trusted relationship with clients and connects with key decision-making client stakeholders to introduce Cognizant services and cross and up sells to generate new revenue generating opportunities. Involves in understanding the assigned clients business environment, any issues and priorities and accordingly position Cognizant service offerings to solve the identified issues and to address business priorities.
Experience
Client Relationship Manager
Aug 2023 — Present · Atlanta, GA, US
Education
Madras Christian College
B.com
2003 — 2006
Zion Matriculation Higher Secondary School
Commerce
2001 — 2003
Anna University Chennai
MBA
2006 — 2008
Skills
- Lead Generation
- Leadership
- New Business Development
- Business Analysis
- Contract Negotiation
- Mentoring
- Functional Design
- Software as a Service (Saas)
- Product Marketing
- Account Management
- Collaborative Leadership
- Lead Qualification
- IT Service Management
- Networking
- Vendor Management
- Pricing Strategy
- Key Account Management
- Pre-Sales
- Sales
- Cloud Computing
- Requirements Analysis
- Enterprise Resource Planning (Erp)
- Cold Calling
- Analysis
- Sales Process
- End to End Sales
- Outsourcing
- Documentations
- Requirement Specifications
- Requirements Specification
- Product Management
- Saas
- Requirements Gathering
- Functional Specifications
- Crm
- Sales Presentations
- Negotiation
- Process Documentation
- Team Management
- Marketing Strategy
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