Hariharan Sitaraman

About Hariharan Sitaraman

Nothing is impossible when you put sincere effort towards your desires.I have expertise working in both high-pressure workplaces and multidisciplinary teams. I consider myself a winner because I have a good work ethic, and I am confident that my talents and dedication will enable me to achieve my goals. With over two decades of experience providing transformational leadership while leading global operations and developing policies, standard operating procedures, and service standards to achieve process, operational, and customer service excellence while working for reputable organizations in the BPO/ ITeS industry.I utilised my sharp business acumen to turn around failing operations and increase the value of operational business units by implementing process enhancements centered on SLAs and best practices. I examine each role\'s strengths and weaknesses with an open mind and a positive attitude, and I believe it is essential to accept difficulties, learn from setbacks to uncover unrealized potential, and exert long-term influence on high-impact outcomes. o Possessing excellent communication and collaboration skills to lead and work in concert with diverse groups effectivelyo Adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectivelyo Dedicated and highly ambitious to achieve personal goals as well as the organizational goalso Excellent decision making skills with a positive approacho Proven skills in enhancing Operations. Demonstrated ability to manage human, financial, and IT resources towards the achievement of stated targets, to lead, motivate and provide effective guidance to a team of professional and support staffo Superior interpersonal skills and multitasking skills with an ability to interact with a wide range of peopleLaurels & AwardsCEO Award for Work from Home enablement during Pandemic at CognizantRecognized with Silver Award by AVP for continued delivery over and beyond the CTQs at Genpact3 Bronze Awards for Integration of acquired companies with minimal vendor transition at CognizantDiamond Award for ARIBA Sourcing and SLM Roll-Out & Key Contributor Award for GST implementation at CognizantRecognised with Team Award from the Business for smooth year end close in Dec’09 at GenpactReceived Team Award for successful completion of CMMi Certification as Assessment Team Member at Genpact

Experience

1. Director Procurement Coe & Operations

   Cognizant

   Jan 2014 — Present · Hyderabad, IN

   Key Responsibilities – Budget preparations for the global procurement and track Budget vs actuals and report it to CPO & regional procurement leadersFunctional owner for all Source to Pay Systems.Project Lead for Implementation of End to End Ariba Sourcing, CLM, Supplier Life Cycle & Buying & Invoicing modules across the globe (35 Countries)Ariba Network enablement of suppliers Process standardization across the regions.Procurement Policy design and roll out across regionsSetting up of shared services with Cognizant Digital Operations unit for Vendor Management office across India, APAC, & North AmericaProcurement point of contact for all Mergers & Acquisitions.Vendor Rationalization across the globe including M & ATraining on Procurement process, policy and systems.Represent Procurement for Internal, External & Client Audits. Overall 30 audits annuallyConduct Investigations on any complaints received from Associates & vendors on any policy violationLiaise with Legal and compliance stakeholders on Consequence Management.Preparation of MIS reports for senior management stakeholdersParticipate in Critical RFP’s & vendor negotiationsAdhoc ProjectsRoll out of Anti-corruption due diligence process for vendors across the globeGST Implementation for India VendorsWork from Home Enablement for Associates during Pandemic LockdownAchievementsSuccessfully completed the roll out of Sourcing, Supplier life cycle and Contract Life cycle modules across the globe.Buying and Invoicing module is currently in UAT phaseConsolidation of regional policies into one global policy with country specific addendum.Reducing the vendor base from to thru vendor rationalization exercise.Design and roll out of procurement page on the company intranet portal for easy access to business associates and create awareness on procurement process, policies and systems.Successful integration of 3 acquired companies with minimal vendor transition from target companies.

Education

• Ramakrishna Mission Vivekananda College

  Bachelor of Commerce - BCom, Accounting and Finance

  1993 — 1996

Skills

• Business Transformation
• Service Delivery
• Business Process Improvement
• Business Process
• Business Process Re-Engineering
• Outsourcing
• Project Management
• Transition Management
• Offshoring
• Six Sigma
• Vendor Management
• Software Project Management
• Pmp
• Business Intelligence