Hariharan Rathinakumar
Sr Service Co-Ordinator I 11+ Years Experience I Sales I Contracts I Go-to-Market I Key Account Management I Customer Support | Warranty Management | Order Processing | SAP CRM
- Role
- Sr Service Coordinator at GRUNDFOS
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Hariharan Rathinakumar
Sr Service Co-Ordinator I 11+ Years Experience I Sales I Contracts I Go-to-Market I Key…
Experience
Sr Service Coordinator
Apr 2019 — Present · Chennai, IN
Handling customer escalation calls for service enquiries• Warranty management & processing free of cost cases• Technical spares support to partners on finding spares Part number• Collaboration with principles for new spares part number queries• Working with service sales team for submitting on time quotations• Price working for service contracts with service sales team• Handling customer service support team members• Verifying & processing partner bills & credits• Processing spares order on S4 Hana & co-ordinate with planning for arranging materials• Prepare monthly performance report• Co-Ordinate with Finance for Invoicing & Logistics for on time delivery• Iniitiating purchase orders to vendors & excute contract service jobs• Co-ordinate with pricing team for non-standard products• Payment follow up with end customer for Invoiced cases• Personal assistance activities related to Head of Service Delivery department• Enter credit memos, returns and warrant credits
Education
Government Higher Secondary School - India
High School Diploma
Central Polytechnic College
Diplomo In Mechanical Engineering
2009 — 2012
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