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Hariharan Ramaraj

Manager @Lebara

Chennai, TN, IN
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2018 — Present

Manager @Lebara

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Chennai, IN

Managing RA & FM team under Head of Department RA & FM – Chennai location, for all the six countries (UK, FR, DEU, ESP, NLD and DNK) of Lebara mobile operations.

EDUCATION

2004 — 2007

Anna University Chennai

B.E, Computer Science

SKILLS

SqlDomain : Telecom (Bss/Oss) – Revenue Assurance with Area of Expertise BeGap AnalysisUnixStlcFraud DetectionsOracleRequirements AnalysisBusiness Operations - FraudRegression TestingScripts : Unix Shell ScriptingTelecommunicationsConfiguration Management : SvnSoftware Project ManagementSdlcBusiness AnalysisRoaming Hur ValidationShell ScriptingOperating System : Sun Solaris Unix, Windows, Ms DosProduct : Subex Revenue Assurance and Diamond Etl.Gsm and Cdma TechnologyBug Tracking System : Sqc (Subex Quality Centre – Flavour of Bugzilla), TestlinIn Balance Movement EquationMobile Virtual Network Operator (Mvno)Software Development Life Cycle (Sdlc)Database : Oracle, Ms Sql ServerBusiness Operations - RaUsage AssuranceAgile MethodologiesRoaming AssuranceXmlOss/BssSubscription AssuranceTest ManagementManual TestingTest PlanningRating AssuranceNew Product ImplementationsApplication Server : Apache TomcatRoaming Iot Validation

ABOUT HARIHARAN RAMARAJ

A Business Operations Professional with 14+ years of experience in Telecom Domain, seeking assignments in the areas of Business Process Design & Improvement / Delivery Management / Solution Delivery / Consulting / Business Analysis in the Telecom OSS-BSS Sector.My long journey in the telecom domain helped me to be an expert in telecom Revenue Assurance Business/IT Operation, Fraud Business Operation, RA Product Implementation & Configuration, Re-rating Engine, Complex Adaptor Development, New Product Development, Data Gathering, Business Requirement Analysis, Site Assessment, Consultancy, Subject Mater Expertise on RA, Oracle, SQL server database, Athena, Data Lake, JIRA Automation, Dashboard Creations(using analytical engine), Excel & Power Point. Managerial experience in handling individuals and groups and working across departments to ensure execution of daily business operations. Proactive, with excellent interpersonal and communication skills, adept at building strong rapport with wide range of clientele by capturing and developing lucrative relationships.

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