Hariharan Ramaraj

About Hariharan Ramaraj

A Business Operations Professional with 14+ years of experience in Telecom Domain, seeking assignments in the areas of Business Process Design & Improvement / Delivery Management / Solution Delivery / Consulting / Business Analysis in the Telecom OSS-BSS Sector.My long journey in the telecom domain helped me to be an expert in telecom Revenue Assurance Business/IT Operation, Fraud Business Operation, RA Product Implementation & Configuration, Re-rating Engine, Complex Adaptor Development, New Product Development, Data Gathering, Business Requirement Analysis, Site Assessment, Consultancy, Subject Mater Expertise on RA, Oracle, SQL server database, Athena, Data Lake, JIRA Automation, Dashboard Creations(using analytical engine), Excel & Power Point. Managerial experience in handling individuals and groups and working across departments to ensure execution of daily business operations. Proactive, with excellent interpersonal and communication skills, adept at building strong rapport with wide range of clientele by capturing and developing lucrative relationships.

Experience

1. Manager

   Lebara

   Jul 2018 — Present · Chennai, IN

   Managing RA & FM team under Head of Department RA & FM – Chennai location, for all the six countries (UK, FR, DEU, ESP, NLD and DNK) of Lebara mobile operations.

Education

• Anna University Chennai

  B.E, Computer Science

  2004 — 2007

Skills

• Sql
• Domain : Telecom (Bss/Oss) – Revenue Assurance with Area of Expertise Be
• Gap Analysis
• Unix
• Stlc
• Fraud Detections
• Oracle
• Requirements Analysis
• Business Operations - Fraud
• Regression Testing
• Scripts : Unix Shell Scripting
• Telecommunications
• Configuration Management : Svn
• Software Project Management
• Sdlc
• Business Analysis
• Roaming Hur Validation
• Shell Scripting
• Operating System : Sun Solaris Unix, Windows, Ms Dos
• Product : Subex Revenue Assurance and Diamond Etl.
• Gsm and Cdma Technology
• Bug Tracking System : Sqc (Subex Quality Centre – Flavour of Bugzilla), Testlin
• In Balance Movement Equation
• Mobile Virtual Network Operator (Mvno)
• Software Development Life Cycle (Sdlc)
• Database : Oracle, Ms Sql Server
• Business Operations - Ra
• Usage Assurance
• Agile Methodologies
• Roaming Assurance
• Xml
• Oss/Bss
• Subscription Assurance
• Test Management
• Manual Testing
• Test Planning
• Rating Assurance
• New Product Implementations
• Application Server : Apache Tomcat
• Roaming Iot Validation