Hariharan Perumal
Senior Consultant @Simplus
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WORK HISTORY
Senior Consultant @Simplus
Toronto, ON, CA
Led the implementation of Salesforce Health Cloud to migrate 8 years of provider data from Sales Cloud, streamlining credentialing and contracting workflows. Design scalable solutions for provider onboarding, address standardization, and case automation within the Provider Network Management (PNM) value stream.Collaborate with Mulesoft, business, and QA teams to optimize integrations, automate lead conversions, and enhance the provider portal experience. Deliver architecture diagrams, data models, and end-to-end process flows that improve efficiency and ensure system scalability
EDUCATION
TRP Engineering College
Bachelor of Engineering
University of Windsor
Master of Engineering
ABOUT HARIHARAN PERUMAL
I’m a Salesforce professional with proven experience designing and delivering enterprise-scale Salesforce solutions in healthcare and other industries. Over the past few years, I’ve successfully led and supported initiatives such as:Address Standardization & Data Quality: Built scalable solutions for standardized addresses, geocoding, and staging object integrations, ensuring clean data for downstream processes.Provider Network Management (PNM): Delivered end-to-end provider onboarding and credentialing workflows, case automation, and lead conversion, optimizing both member and provider experiences.Integration Patterns: Designed and implemented integrations with CRM, and external APIs (MuleSoft), including robust error handling and monitoring frameworks.Enterprise Automation & Maintainability: Created reusable Salesforce Flow components, error logging processes, and notifications to support long-term maintainability.Core StrengthsTurning complex business requirements into scalable Salesforce designs.Driving data governance, error handling, and system resilience in healthcare enterprise solutions.Partnering with stakeholders across business and IT to align architecture with strategic goals.CertificationsSalesforce AdministratorPlatform App BuilderSalesforce Platform Developer ISales Cloud ConsultantAI AssociateSharing anf Visibility ArchitectPassionate about helping organizations, especially in healthcare, maximize Salesforce by solving complex challenges, improving provider/member experiences, and delivering customer-centric outcomes.I’m passionate about continuous learning, collaboration, and turning complex ideas into simple, scalable solutions that make a real impact.
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