Hariharan Bharathwaj
Building Customer Success @ Superops
- Role
- Head of Customer Success at SuperOps
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Hariharan Bharathwaj
I have always been described as an affable individual. With strong skills in market…
Experience
Head of Customer Success
Jan 2024 — Present · Chennai, IN
Led a team of four to reduce MoM churn through proactive health management and customer engagement. • Personally oversee key accounts, achieving high satisfaction.• Align with Product & Engineering to influence the roadmap, reducing churn in high-value accounts.• Drive growth through targeted upsells and renewals, contributing to (~$600K in ARR).• Collaborate with Product Marketing to communicate the value of recent releases effectively to customers.
Education
SRM University
Bachelor of Technology - BTech
2012 — 2016
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