Haridas Nair

About Haridas Nair

With over 9.8 years of experience in the service industry and 8.5 years in the workforce management domain, I am a Workforce Services Senior Analyst at Accenture, a leading global professional services company carrying exposure in serving a wide range of clients across different domains with my Workforce planning and analytics expertise to transform there businessI have an MS-CIT certification and a bachelor\'s degree in information technology from the University of Mumbai.My core competencies include resource planning, scheduling, capacity planning, business continuity planning, real-time management, client management, stake holder management, and revenue analysis. I have a proven track record of managing capacity planning and scheduling for over FTSE accounts, liaising with internal and external stakeholders, monitoring intraday performance, identifying and addressing risks and concerns, and working on different business case scenarios. I have also been recognized for creating and deploying data-driven dashboards and reporting mechanisms, leading the scheduling functions of projects with 1500+ FTSE, and supporting data-driven decision making across the business units. My mission is to leverage my analytical skills and domain expertise to optimize the workforce efficiency and that way create a excellent service delivery for Accenture and its clients.

Experience

1. Workforce Services Senior Analyst

   Accenture

   Mar 2023 — Present · Mumbai, IN

   Managing capacity planning & scheduling for FTSE account liaising with internal stakeholders & clients Monitoring intraday performance, identifying and highlighting risks & concerns to service delivery to get them addressedWorking on different, business case scenarios to ascertain the optimum planning and delivery methodologies Communicating with different internal stake holders to meet the business objectives and service delivery Managing team of schedulers for effective & timely delivery of monthly & weekly schedules to the different stakeholders

Education

• Model English High School

  Secondary Education, High School Equivalence Certificate Program

  1998 — 2010

• University of Mumbai

  Bachelor of Science (B.Sc.), Information Technology

  2012 — 2015

• V k Krishna Menon College, Bhandup

  Junior college education, Business/Commerce, General

  2010 — 2012

Skills

• Scheduling Tools
• Powerpoint
• Microsoft Excel
• Research
• Customer Service
• Workforce Analytics
• Staff Scheduling
• Scheduling
• Training
• Core Java
• Workforce Management
• Strategic Forecasting
• Microsoft Office
• Sales
• Photoshop
• Planning & Scheduling
• Sql
• Asp.net
• Microsoft Word
• Trend Forecasting
• Leadership
• Forecasting
• Workforce Planning
• Scheduling Management
• Management