Haricharan Das
Agile&Lean Practitioner|GIS Mapping|AI+HI Blended Solutions|Process Excellence|Client Management|Operations|Service Delivery|Abuse/Spam|Risk|Automation(RPA)|Project Management|Digital Operations|IIM-V(AI/ML)
- Role
- Service Delivery Manager at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Haricharan Das
A strategic project leader with 13+ years of experience driving end-to-end planning and execution using Lean and Agile methodologies. Expertise in leveraging AI/ML and service operations to deliver innovative solutions in Digital Operations, GIS mapping, research & analytics for Fortune-500 clients. Proven ability to create scalable solutions, enhance revenue, reduce costs, and improve customer satisfaction across multiple geographies and channels. Skilled in strategic planning, operational leadership, and process optimization to achieve cost reductions and efficiency.Implemented machine learning and automation to create scalable solutions and reduce risks. Led global teams in high-stakes environments, ensuring quality and timely delivery of services.
Experience
Service Delivery Manager
Feb 2024 — Present · Hyderabad, IN
Education
Jawaharlal Nehru Technological University, Kakinada
Bachelor of Technology (B.Tech.)
2007 — 2011
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.)
2007 — 2011
Indian Institute of Management Visakhapatnam
Executive Program
2024 — 2024
Skills
- C++
- Google Maps
- Business Analysis
- Quality Control
- Analysis
- Qualitative Research
- Microsoft Office
- Quality Assurance
- Google Docs
- C
- Research
- Core Java
- Management
- Html
- Java
- Javascript
- Statistics
- Lean Management
- Leadership
- Team Management
- Operations Management
- Data Analysis
- Quality Auditing
- Mysql
- Sql
- Python
- Powerpoint
- Microsoft Excel
- Policy Analysis
- Statistical Data Analysis
- Microsoft Word
- Project Management
- Oracle
- Quantitative Research
- Requirements Analysis
- Statistical Reporting
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