Hariharan S

Functional Analyst @Ebix Official

Chennai, TN, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Functional Analyst @Ebix Official

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Chennai, IN

Working in the lending domain with strong knowledge of collections verticals and collection processes. • Gathering and analyzing requirements from stakeholders, ensuring clear documentation and effective stakeholder management. • Performing requirement analysis, gap analysis, and impact assessment to support business objectives. • Preparing BRDs, FSDs, user stories, wireframes, UML diagrams, and process flows for project delivery. • Utilizing tools such as JIRA, SQL, MS Visio, Azure Databricks, and Power BI for requirement tracking, analysis, and reporting. • Collaborating with development and QA teams to deliver change requests and enhancements. • Working with international clients

EDUCATION

N/A

University of Madras

Master of Business Administration - MBA, Marketing/Marketing Management, General

N/A

THE AMERICAN COLLEGE

Bachelor of Commerce - BCom

ABOUT HARIHARAN S

As a Business Analyst I specialize in translating business requirements into actionable solutions. I have expertise in gap analysis, process modeling (UML, BPMN, flowcharts), and AS-IS/TO-BE analysis to design effective change strategies.I excel in organizing requirement gathering meetings using various techniques (interviews, questionnaires, brainstorming) and prioritizing requirements with MOSCOW and business value methods. My deliverables include BRDs, FRDs, SRS, use cases, process flows, and traceability matrices.Skilled in creating wireframes, mock-ups, and data/process models, I ensure requirements deliver business value through rigorous validation and testing. I act as a central point of contact for project activities, liaising with delivery managers to ensure successful outcomes.

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