Hari Chidambaram

About Hari Chidambaram

Global AI and data science executive with 15+ years of experience driving growth and customer impact across Big Tech, SaaS, payments, and financial services.At Intuit Mailchimp, I lead an 85-member global team that has driven 8× growth in sales-qualified leads, a 35% uplift in marketing ROI, and faster executive decision-making via AI and experimentation frameworks. Prior roles include building scalable AI/data strategies at Amazon Pay and growing a $45B portfolio with Citi through machine learning-driven customer and portfolio analytics.I focus on building data-powered cultures: scaling high-performing teams, improving speed of learning through experimentation, creating self-serve analytics, and connecting product, marketing, and sales with actionable insights. My expertise spans AI strategy, product, and marketing science, and executive-level decision support, always with a focus on measurable business impact and customer outcomes.

Experience

1. Global Head of Data and Ai, Intuit Mailchimp

   Intuit

   Jan 2023 — Present · US

   Recruited to this role, reporting to Intuit MailChimp C-suite to transform the data organization to improve customer outcomes and business outcomes by building data driven strategies. Lead a team of 85 data scientists, business intelligence engineers and business analysts to support the entire Mailchimp business (>$1B in annual revenue)Key responsibilities include:(1) Product Science and pricing (2) Marketing Science (3) Sales Analytics (4) Customer Experience and Adoption (5) Go-to-Market and Customer Success Analytics and (6) Partnerships Analytics. Drove growth and improved customer retention rate by providing actionable recommendations on improving product usability, developing high value features, and product support model. Worked with executive partners across Product, Analytics and Engineering teams to execute on aligned strategy to improve speed to customer benefit.Speed to decision making: Developed an analytical and data roadmap and delivered on (i) Built data capabilities using Gen AI and LLMs to unlock new customer understanding and improve speed of C-level strategy and decision making,(ii) Developed new reporting capabilities with high quality to prepare for Intuit board reviews and investor relationsGrew sales qualified lead rate by 8X by building data foundations and leading an end-to-end outbound sales program to identify net-new customers, automated a third-party data ingestion process, guided propensity modeling to determine high-value sales leads, oversaw tooling implementation to surface top leads to sellers and optimized seller operational excellenceMarketing science: Optimized marketing budget and improve ROI by 35% by leading build of market mix modeling to understand current marketing performance across paid media channels.

Education

• Georgia Institute of Technology

  Master of Business Administration - MBA, Global Business

• National Institute of Technology Karnataka

  Bachelor of Technology, Mechanical Engineering

• Texas A&M University

  Master of Science, Industrial Engineering and Operations Research

Skills

• Management
• Data Analysis
• Sql
• Visio
• Forecasting
• Continuous Improvement
• C++
• Statistics
• Sas
• Analysis
• Strategy
• Sas Programming
• Analytical Skills
• Analytics
• Operations Research
• Business Analytics
• Data Mining
• Project Management
• Cross-Functional Team Leadership
• Project Planning
• Statistical Modeling