Hari Bolisetty

About Hari Bolisetty

Opportunities Don’t Just Happen, You Create Them\" A belief that has helped me…

Experience

1. Vice President - Global Delivery Head

   Comviva Technologies Limited

   Jun 2023 — Present · Gurugram, IN

   In this Role, I am heading the delivery of all Projects from contract negotiations to final execution. Instituting robust processes, best practices, innovative solutions & delivery plans to ensure customer satisfaction and value realization Brought number of escalated projects from 40% to 5 % Delivered 90 % Projects on time and 95% on budget, with a CSAT of 95 % and First Time Right of 93% Identifying trends and opportunities in emerging technologies/ product categories/customer segments to expand practice offerings aligned with current & future market demands Aligning project scope, budgets, milestones, and cross-functional resources for high-quality, on-time deliverables Owning the P&L across accounts, revenue recognition forecasted in each quarter through proactive customer engagements Enhancing revenues by acquiring new clients, increasing business from existing clients through value-enabled projects & service delivery Streamlining existing processes/IT systems and instituting new ones for continuous process improvement, exceeding the delivery metrics as defined by the client on a time-to-time basis, which resulted in the achievement of the team’s operational goals Cultivating CXO-level client relationships, interfacing with key decision-makers in targeted organisations for business development Implementing a strong Risk Management & Governance Framework that mitigates any internal/ external risks/ vulnerabilities Efficiently handling escalations by expertly monitoring the services and assuming accountability of project lifecycle Overseeing team hiring, onboarding, performance appraisals, career growth, succession planning, and training, empowering people to deliver their best

Skills

• Service Delivery
• Value-Added Services (Vas)
• Gsm
• Networking
• Program Management
• Sdh
• Vas
• Data Center
• Integration
• Project Delivery
• Pre-Sales
• Dlc
• Telecommunications
• Optical Transmission
• Management
• Itil
• Itil V3 Foundations Certified
• Network Security
• Vendor Management
• Cisco Technologies
• Pmp
• Team Management
• Dwdm
• Ip
• Video Conferencing
• Nms/Ems
• Ip Networking
• Transmission