Matthew Harhen

Principal Product Manager at Amazon

Role: Principal Product Manager at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Matthew Harhen

Our team is hiring! Amazon International Technology is focused on enabling a seamless experience for all Amazon customers worldwide on any Amazon website and device, in any language and for any culture. This extends the personalization of the shopping experience by allowing our customers to define their preferred language and currency and ensure that we provide an equivalent experience for our customers in their language of preference as we do customers in the default marketplace language.We’ve got big challenges, high visibility, direct impact on company revenue, and positions in both Seattle and Vancouver. If you, or anyone you know, can meet a high coding bar and solve big problems send me a message. We are expanding rapidly and have multiple openings for all job families- Software Development Managers - Solution Design Engineers & Architects - Senior Technical Program Managers - Quality Assurance Engineers & Software Design Engineers - Data Architects and EngineersIf interested, send your resume to me (i••••••••@amazon.com)

Experience

Principal Product Manager
Amazon
Sep 2018 — Present
Responsible for Amazon\'s Customer Service and troubleshooting experience within Amazon\'s digital mobile applications and devices. Also responsible for creating personalized help experiences to troubleshoot Amazon\'s digital services and devices through proactive issue detection, diagnosis, notification, and resolution for both customers and Associates through the use of diagnostic data.

Education

Lafayette College
Bachelor, Anthropology and Sociology
2004 — 2008
Lafayette College
Bachelor, Geology
2004 — 2008

Skills

Remidiation
Soil Sampling
Ground Water Sampling
Field Research
Environmental Compliance
Environmental Consulting
Non-Profits
Gis
Remote Sensing
Excel
New Business Development
Start-Ups
Self Starter
Cloud Computing
Environmental Impact Assessment
Database Management
Hazwoper
First Aid
Cpr Certified
Defensive Driving
Microsoft Excel
Environmental Awareness
Project Management
Gps
Program Management
Data Analysis
Leadership
Business Development
Management
Microsoft Office
Strategy
Product Management
Analysis

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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