Harendra Pradeep S.

About Harendra Pradeep S.

Experienced Operations Manager with a demonstrated history of working in the transportation/trucking/railroad industry. Skilled in Operations Management, Statistical Data Analysis, Written Communication, Business Process Improvement, and Cross-functional Team Leadership. Strong operations professional with a Doctor of Philosophy - PhD focused in Utilising cloud computing for Rural Education from Institute of Management Studies, Banaras Hindu University.

Experience

1. Assistant Operations Manager

   Delhi Metro Rail Corporation

   Oct 2017 — Present

   Handled Pink Line since it’s testing phase up-to commissioning for passenger services. Handled and developed a crew control team from the size of 18 to 83 and ensured their training over new technology of rolling stock and signalling. Ensured establishment of crew control centre and installation of sophisticated equipments for smooth and safe operation of train services. Ensured inter-departmental coordination and timely approvals for the METRO RAIL Safety Compliances. 3.Handled Property Business of Yellow Line, maintained SLAs, Contracts. Participated into arbitrations and compliances. Handled a business segment of 74 crores divided into retail shops, indoor and outdoor advertisements. Actively pursued Vendor Management and necessary business compliances with Civic Bodies, Fire and Safety team and legal team. 4.Handled Station Management of Violet line for 2 years. Led a team of 147 staff and ensured safe, customer centric metro services during COVID times. Pursued Facility Management and vendor management like parking contracts, house keeping contracts, retail shop contracts. 5.Ensured COVID compliances and effectively managed station operations by coordinating with Civic bodies, Police, CISF etc. 6.I am also a trained and competent metro train driver as it was mandatory part of every officer’s work profile to be ready to lead team with minimum resources and even by driving trains in case of emergency situations. 7.Have ample experience in warehouse management and facility management. Also deep understanding of safety rules and installed equipments for the safe metro services. 8.Also acting as incident manager and investigating every safety violation was part of job. Redressal of customer complaints and investigating every financial irregularity was also part of job. Making surprise inspections and guiding team for safe and ethical metro services was also done by me during my stint with DMRC.

Education

• The London School of Economics and Political Science (LSE)

  Certificate Course in Public Policy Analysis, Public Policy Analysis

• IIT JEE

  Qualified in 2009, Mathematics and Computer Science

• INSTITUTE OF MANAGEMENT STUDIES, DAVV, INDORE

  Master of Business Administration - MBA, Marketing/Marketing Management, General

  2013 — 2015

• Jawahar Navodaya Vidyalaya - JNV

  10th, Science , Mathematics , English

• Dayalbagh Educational Institute, Agra

  Bachelor of Technology - BTech, Electrical Engineering with specialization in Computer Science

  2009 — 2013

• Jawahar Navodaya Vidyalaya - JNV

  Intermediate, Physics Chemistry Mathematics

• Institute of Management Studies, Banaras Hindu University

  Doctor of Philosophy - PhD, Utilising cloud computing for Rural Education

  2016 — 2017