Harendra Lal
Customer Service Representative @William Hill International
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WORK HISTORY
Customer Service Representative @William Hill International
Glasgow City, GB
Leveraging my comprehensive sports knowledge, I address customer needs related to their betting activities while strictly upholding Safer Gambling Responsibility guidelines. In a fast-paced environment, I manage substantial cash transactions and ensure full compliance with our licensing objectives. My primary goal is to deliver responsible and exceptional support, maintaining both regulatory standards and a positive customer experience.
EDUCATION
University of Glasgow
Bachelor of Engineering - BE, Aerospace, Aeronautical and Astronautical Engineering
ABOUT HARENDRA LAL
A dedicated Aeronautical Engineering student with a strong commitment to experiential learning and a drive for excellence. Currently employed as a Cashier in the gambling industry, cultivating robust problem-solving abilities while delivering exceptional customer service in a fast-paced environment. This role provides a unique perspective, blending technical knowledge with practical, hands-on experience.Studies encompass core fields such as Aerodynamics, Propulsion Systems, Aircraft Design, and Structural Mechanics, with a focus on integrating classroom concepts into real-world applications. Eager to contribute to innovative aerospace solutions and open to connecting with industry professionals, particularly in aerodynamics, propulsion, or any engineering challenges where these skills and experiences can make a meaningful impact.
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