Harees Basha Shaik Mohammed
Consultant @OMP | UB MS MIS Grad | 3x Azure® | ITIL®
- Role
- Customer Services Consultant at OMP
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Harees Basha Shaik Mohammed
Currently I am working as an Supply Chain Consultant at OMP, specializing demand forecasting layer of supply chain planning. I have implemented forecasting solutions using the OMP application and agile methodology. By revamping the statistical forecast engine, I modernized legacy code bases, significantly reducing automation time and providing data-driven insights for the demand planning cycle. My proactive approach to mitigating large-scale production issues, such as SAP interface connection failures, through risk impact and root cause analysis, reduced application downtime by over 20%. After project deployment phase, I have analyzed critical severity issues, optimizing operational workload by 28% and enhancing SLA accuracy to 95% or higher. Additionally, I delivered tailored training programs to empower clients with comprehensive knowledge of OM Partners’ advanced supply chain suite. Leveraging the OMP OPAL scripting language, I addressed key challenges like shelf-life optimization, phase-in/phase-out processes, and machine/labor constraints, resulting in improved planning accuracy, operational efficiency, and resource management across the supply chain.I have a deep understanding of Service Level Agreements and excel at meeting and exceeding specified timelines. My proficiency in Salesforce enables me to streamline processes, automate tasks, and enhance overall performance. Additionally, I am well-versed in VBA, allowing me to create powerful macros and automate repetitive tasks in Excel and other Microsoft Office applications.In the realm of data analysis and visualization, I possess advanced skills in R Programming, Tableau, SQL, and the Snowflake tool. I can develop complex queries and code, conduct statistical analysis, and build insightful dashboards that facilitate data-driven decision-making. Furthermore, my expertise with Jira and Azure DevOps tools enables me to efficiently manage projects and workflows.Overall, I am a skilled and versatile professional with a proven track record of success in a range of technical roles, and I am confident in my ability to deliver outstanding results in any project or team environment.Competencies-Service Level Agreement timelines- Salesforce- VBA- R Programming- Tableau- Jira and Azure DevOps Tools- SQL-Snowflake tool-MS Excel, MS Word, MS Access- Adobe Photoshop CS6
Experience
Customer Services Consultant
Jun 2023 — Present · Atlanta, GA, US
Extended User support by analyzing customer problems in demand forecasting through collaborative discussions to offer on-time expert solutions-Working on OMP, Access Console, MySQL, Oracle databases, and Omnitracker for project management to track developments and defects.
Education
University at Buffalo School of Management, The State University of New York
Master of Science - MS
2022 — 2023
Jawaharlal Nehru Technological University, Anantapur
Bachelor of Technology - BTech
2016 — 2020
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