Hardik Patel

About Hardik Patel

Digital Transformation and Technology professional with 16+ years of experience in designing, building and managing IT strategy and infrastructure, with end-to-end project planning, implementation and maintenance of technology solutions of leading organizations; Experience leading IT planning and strategy to deal with complex business challenges including Change Management & Program Management, and Business Continuity Plans across levels; Demonstrated expertise in driving digital transformation for crafting engaging customer experiences; rich experience in leading mergers and de-mergers from a technology standpoint (Application, Network & Infrastructure); Conceptualized and implemented multiple technology solutions (POS, CRM, Analytics, ERP, Mobility and Testing Automation)

Experience

1. Head of Information Technology

   Alembic Pharmaceuticals Limited

   Dec 2021 — Present · Mumbai, IN

Skills

• Program Management
• IT Operations
• Requirements Analysis
• Vendor Management
• IT Strategy
• Erp
• Project Planning
• IT Service Management
• Sap
• Management
• Change Management
• Project Management
• Retail
• Outsourcing
• Infrastructure
• Service Delivery
• Business Analysis
• IT Infrastructure Management
• Business Process
• Business Operations
• Integration
• Project Portfolio Management
• Team Management
• Business Development
• IT Outsourcing
• Business Process Improvement
• Sla
• Business Intelligence
• E-Commerce
• Requirements Gathering
• Pmp
• Operations Management
• Sdlc
• Customer Relationship Management (Crm)
• Software Project Management
• Crm
• Itil
• Solution Architecture
• Sap R/3
• IT Management