Hardika M.
Solution Manager - CIS (Cloud & Infrastructure Services) at Wipro Limited
- Role
- Solution Manager at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Hardika M.
Opportunities don’t happen, we create them.” This quote has found its practical manifestation in my efforts and progressive experience of 4+ years in IT Solution Management, Consultancy, Pre-Sales, Proposals / RFI / RFQ / RFP, Solution Architecture, Project Management and Client Satisfaction in Europe, UK and Ireland region.I have been a part of a diverse IT project portfolio such as Managed Services, Help Desk, Cloud and Network Management Solutions for B2B international clients from diversified global geographies.I am a multi-functional expert: Capable of managing / large number of key clientele; successfully facilitating the development of customized solutions to support complex business requirements of client businesses, while adhering to SLAs, TAT, and work processes, with effective resolution of escalations & short turnaround time.I have had the opportunity to work in close coordination with top-notch stakeholders & cross-functional teams, where I am responsible of E2E business proposals creation & presales consulting, from initial request through final submission, including details on suggested solution, benefits, commercials, budgets, deadlines, T&C, etc. I excel in conceptualizing and driving business management initiatives, cost control measures to achieve organizational profitability goals. I am successful in handling all critical RFP activities.I have exhibited excellence in Program / Project Management Lifecycle right from requirement gathering, planning, executing, monitoring, controlling phases of project lifecycle, overall inter-discipline coordination to administration. I have developed expertise in handling capacity planning, resource utilization, research, etc. to ensure timely projects completion, Adaptable and resourceful, capable of working under pressure to meet aggressive deadlines. Successfully met project deliverables, overcome issues, and effectively communicated project timelines for deliverable and resources.
Experience
Solution Manager
Sep 2020 — Present · Mumbai, IN
Spearheading large engagements for Managed Services, Cloud Solutions, and Infrastructure & Digital Transformation Projects• Extensively working on RFI, RFP, RFQ for large and mid-sized deals; creating & delivering detailed proposals and contracts to potential clients with key focus on solution features, feasibility, benefits, commercials, etc.• Understanding customers\' needs and objectives to recommend tailored solutions that address their unique challenges• Mapping client requirements & providing best solutions involving evaluation and definition of scope of project and finalization of project requirements• Collaborating with the sales and technical teams to design customized solutions that align with customer• Facilitating review meetings to monitor progress of the project as per schedule / budgets, and ensured timely completion• Identifying areas of bottlenecks & breakdown in timely deliveries; taking steps to achieve zero client / stakeholder complaints
Education
Symbiosis Institute of Business Management, Pune
Master of Business Administration - MBA
2018 — 2020
MCT's Rajiv Gandhi Institute Of Technology
Bachelor of Engineering (BE)
2012 — 2016
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