Hardik Panchal

Vice President of Product @Capri Global Capital Ltd.

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Vice President of Product @Capri Global Capital Ltd.

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Gurugram, IN

Building core capabilities & an Insurance business for B2C & B2B product & platforms enabling 1.46 Bn Bharti’s to experience aspirational financial inclusion & freedom, one day at a time.

EDUCATION

2000 — 2003

College of Modtech engg

Diploma, Information Technology

SKILLS

Business Relationship ManagementAnalyticsBusiness StrategyChange ManagementCustomer Relationship Management (Crm)ManagementRelationship ManagementOutsourcingAnalysisProject ManagementProcess EngineeringBusiness AnalysisProcess ImprovementStrategyVendor ManagementContact CentersOperational ExcellenceOperations ManagementLeadershipCall CentersBusiness Process ImprovementCredit CardsTeam LeadershipStrategic PlanningCustomer ExperienceBusiness ProcessProcess ExcellenceBankingRisk ManagementTeam ManagementPerformance ManagementFinancial ServicesCrm

ABOUT HARDIK PANCHAL

At Rezo.ai, our team achieved a 60% optimization in customer transaction services and a 3X increase in customer outreach, thanks to our focus on CX digitization and intelligent programs. These accomplishments stem from a deep understanding of product strategy and business strategy, honed over years of experience in product management.Currently, as Vice President of Products at Capri Global Capital Ltd, I am dedicated to building B2C app and web ecosystems aimed at enabling financial freedom for Bharat\'s populace. With a foundation in Lean Six Sigma principles and a commitment to seamless integration of user needs with technology, our mission is to innovate and create impactful financial platforms.

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Hardik Panchal — Vice President of Product at Capri Global Capital Ltd. in Gurugram, HR, IN | Unifers