Hardik Jinjala

Ecommerce Manager @Kesaria Textile Company

Surat, IN

Managed and scaled operations across top marketplaces including Amazon, Flipkart, Shopsy, Amazon Bazaar, Myntra, Ajio, Jiomart, and Meesho. Led a team of 5 members, assigning tasks, optimizing workflows, and ensuring daily performance targets were met.Oversaw product listings, pricing, keywords, inventory planning, and promotional strategies to maximize visibility and conversions. Maintained healthy relationships with category managers to gain exposure through platform-specific campaigns.Focused on strategies that delivered high profit margins and reduced return ratios. Implemented quality checks and clear product descriptions to reduce post-sale issues. Regularly analyzed competitors and trends to identify winning products and optimize pricing dynamically.Worked closely with design and content teams to ensure SEO-friendly listings with high-quality images. Streamlined order processing and customer support operations, improving customer satisfaction and feedback scores.Key Responsibilities:Successfully handled end-to-end operations across multiple e-commerce platforms—product listing, pricing strategy, keyword optimization, promotions, and order fulfillment.Monitored and improved store performance metrics such as conversion rate, return ratio, and profit margin, resulting in significant growth in revenue with minimal returns.Implemented data-driven marketing and inventory strategies, ensuring fast-moving products were always in stock and underperformers were optimized or phased out.Coordinated with the design and photography teams to ensure listings had high-converting visuals and SEO-rich content.Maintained strong relationships with platform category managers to unlock visibility benefits, access deals of the day, and promotional campaigns.Conducted regular competitor analysis and market research to stay ahead of trends and adjust our product offerings and pricing dynamically.

Sir K. P. College of Commerce

Bachelor of Commerce - BCom

Sir K. P. College of Commerce

Bachelor of Commerce - BCom