Hardik Chawhan

Global E-commerce Product Owner @Neogen Corporation

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Global E-commerce Product Owner @Neogen Corporation

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CA

Architecting a Retrieval-Augmented Generation (RAG) solution using Microsoft Copilot Studio and Azure AI Search to centralize technical support for a food safety and animal health catalog. Designing a Unified Metadata Schema to synthesize fragmented technical assets from SharePoint, Bynder, ExESS, and Seismic into a single, SKU-indexed \"searchable brain\". Developing high-precision \"Sifter\" logic via System Prompting and Semantic Ranking to ensure the AI prioritizes regulatory specifications (SDS/Approvals) over marketing materials for 100% clinical accuracy. Engineered an automated Regulatory QA Agent that cross-references technical variables (e.g, LoD, Storage Temp) across multiple document types to automatically identify data inconsistencies, significantly reducing manual auditing for Product Managers. Utilized Azure Document Intelligence to parse complex PDF tables, ensuring that detection limits and sensitivity data are extracted with zero-loss precision. Overhauling UX/UI design in Figma for the product and category pages, the layout to streamline complex technical data and enhance cross-selling opportunities. Optimizing the pre-cart and checkout flow by introducing friction-reduction layouts, resulting in enhanced user conversion and higher Average Order Value (AOV). Led the development of eCommerce dashboards on Google Looker Studio and BigQuery, collaborating with developers to implement robust data layers for GA4 analytics.

EDUCATION

N/A

York University

Diploma, UX Design

2009 — 2011

Symbiosis Institute of Business Management, Pune

Master of Business Administration (M.B.A.), Marketing

N/A

Dwarkadas J. Sanghvi College of Engineering

Bachelor of Engineering - BE, Electronics Engineering

SKILLS

SalesTrainingBusiness AnalysisCompetitive AnalysisVendor ManagementManagementMarketing StrategyProject PlanningProject ManagementRequirements AnalysisCrmTeam ManagementMarketingBusiness StrategyOrganizational DevelopmentAutomationProduct ManagementBusiness DevelopmentDigital MarketingStrategyMarketing ManagementEmployee EngagementProduct Development

ABOUT HARDIK CHAWHAN

A customer-centric Product Leader with over 15 years of experience in leading cross-functional teams to develop and optimize digital products. I excel at bridging the gap between business strategy and technical execution to drive measurable results. Currently architecting a high-precision RAG-based AI Knowledge Engine to centralize technical support for a global catalog and developing automated Regulatory QA Agents to identify document inconsistencies with clinical accuracy. • 15+ years of expertise in e-commerce, Fintech, and Industrial Automation.• Adept at leveraging AI to solve complex business problems, from content harmonization (RAG AI) to configuring personalized recommendations (Optimizely).• Proven leader in building product roadmaps, from ideation to release.• Highly proficient in Agile/Scrum methodologies, including JIRA for user stories and backlog management.• Delivered 3 Shopify Plus projects with complex integrations.

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Hardik Chawhan — Global E-commerce Product Owner at Neogen Corporation in Mississauga, ON, CA | Unifers