Hardik Bhatt
CPSM | PMP | CSPO | Black Belt | Prince 2
- Role
- Global Process Leader - Source to Pay Director at Kraft Heinz
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Hardik Bhatt
The common themes across my professional life have been customer service and connecting with people across the globe. Have been to 20+ countries and interacted with nationals from many moreStarting off with a full-time job in 2003 with Wipro BPO, the first year was spent working nights to answer technical support calls from US customers of AOL and Dell. Became a trainer for new joiners and also led teams in OperationsFound my way to a procurement solutions company in 2007 - Zycus, where I learnt project management and implemented Spend Visibility, eSourcing, Contract Management, etc for Fortune 500 customers in US and EuropeGot a break to work with Maersk in 2010, where I to worked with several core procurement teams and leading hands-on category management and sourcing teams. Also had a stint in Denmark for more than 2 years with my family, before switching to pre-sales.Joined Aligned Automation in 2019 as a Practice Leader for Procurement, leading digital transformation and managed services for a Fortune 500 petrochemical client. Along with this, I was responsible for business solutioning for new customers, thought leadership for designing our procurement offerings and building a team from ground-up.Case study: https://alignedautomation.com/journey-to-next-generation-procurementWorking with Genpact as a Vice President for Source to Pay Operations, leading the S2P function for one of the largest financial institutions, with teams operating from India, Guatemala, China and Malaysia covering Sourcing, Requisition Management, Accounts Payable and Procurement Helpdesk functionsOn the personal front, I enjoy playing cricket, football, badminton, and spending time in nature and with kids
Experience
Global Process Leader - Source to Pay Director
Nov 2025 — Present · Ahmedabad, IN
Education
Madurai Kamaraj University
Bachelor of Computer Applications, Information Technology
2005 — 2006
Bharati Vidyapeeth
Diploma in Electronics and Telecommunications Engineering
2000 — 2003
Jamnalal Bajaj Institute of Management Studies (JBIMS)
Masters of Information Management, Business Administration and Management
2008 — 2011
Skills
- Leadership
- Spend Analysis
- Procurement
- Customer Service
- Business Analysis
- Team Leadership
- Supply Chain Management
- Strategic Sourcing
- Sourcing
- Vendor Management
- Management
- Negotiation
- Training
- Logistics
- Supply Chain
- Training Delivery
- Project Management
- Team Management
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