Hardeep Gill

Director of Operations @Marlborough Medical Clinic

Calgary, AB, CA

Marlborough Medical Clinic group is a multi-site, community-focused primary care organization committed to delivering high-quality, patient-centered services across Calgary.Key Responsibilities & Achievements:Lead day-to-day and strategic operations across multiple clinical sites, including oversight of finance, HR, IT, and clinical workflows to ensure seamless and high-quality service delivery.Spearhead digital health transformation initiatives, including EMR optimization, privacy and compliance, and integration of CII/CPAR workflows to enhance care coordination and data sharing.Introduced operational improvements resulting in measurable gains in clinic efficiency, patient throughput, and provider satisfaction.Collaborate closely with physicians, allied health professionals, and administrative teams to align care delivery with the Patient Medical Home model.Maintain Netcare access, privacy impact assessments, and digital health standards to support secure, efficient, and compliant care systems.Champion a culture of continuous quality improvement, focusing on operational excellence, staff engagement, and patient experience.

Mount Royal University

Recruitment and Selection Course

NAIT (Northern Alberta Institute of Technology)

Laboratory Certificate

Athabasca University

Master of Business Administration - MBA, Business Administration and Management

Panjab University

Bachelor's degree, Biochemistry