Har Angad Singh
Assistant Vice President (Agentic AI Operations) Genpact | Indian Navy | IIM, Nagpur | ITIL® | CSM® | LSSGB |
- Role
- Assistant Vice President at Genpact
- Location
- Jodhpur, RJ, IN
- LinkedIn followers
- 500 followers
About Har Angad Singh
As a former Naval Officer with over 12 years of experience navigating the complexities of high-stakes projects, I have come to realize that success is fundamentally rooted in the intersection of effective communication and collaborative efforts. My professional trajectory has spanned diverse roles, affording me the privilege of leading teams within the demanding frameworks of VUCA (Volatile, Uncertain, Complex, Ambiguous) environments. In each instance, I have not only met but consistently surpassed expectations, delivering results that have had a lasting impact.One of the most defining milestones in my career was pioneering India’s first shipborne equipment demagnetization facility. This endeavor required deft navigation through stakeholder negotiations, the meticulous securing of approvals, and the orchestration of complex logistics. The project was completed under budget, achieving a remarkable 6.4% cost saving—an embodiment of the effectiveness of strategic planning combined with hands-on execution.In a subsequent role as Project Manager for underwater warfare platforms, I led a team that successfully delivered Openable Covered Floating Pontoons 10% ahead of schedule. By streamlining processes, fostering a collaborative on-site environment, and engaging in dynamic problem-solving, we were able to reduce the turnaround time by an impressive 40 days.I thrive on challenges and continuously seek opportunities to optimize workflows to enhance team performance. In one instance, I led a team of 30 engineers in the maintenance of critical electrical and weapon systems aboard warships, resulting in a 20% increase in equipment availability.Recognizing the value of continuous learning, I pursued further education at IIM Nagpur. This academic experience has complemented my military background by providing a robust foundation in business acumen, positioning me well for strategic roles in the corporate world.Beyond professional commitments, I am passionate about team-building, trekking, and mentoring young professionals transitioning from the military to the civilian workforce. Sharing insights from my own journey, while also learning from the perspectives of emerging leaders, has been deeply rewarding.If you are interested in discussing operational strategies, project management, or the intricacies of transitioning from a military to civilian career, I welcome the opportunity to connect.Skills: Operations | Project Management | ITIL® 4 | CSM® | Lean Six Sigma Green Belt | Stakeholder Management | Resource Planning
Experience
Assistant Vice President
Jan 2025 — Present · Jodhpur, IN
Orchestrated a strategic domain transition from a procurement background from the armed forces to the Accounts Payable function, acquiring comprehensive expertise across the end-to-end S2P chain while rapidly assimilating domain-specific nuances- Spearheaded and provided operational leadership to team of approximately ~100 accounting professionals, overseeing AP operations, AP helpdesk and ancillary business functions, achieving a Net Promoter Score (NPS) of 100% and maintaining a perfect 5/5 Voice of Customer (VoC) rating- Entrusted with the governance and execution of high-value financial operations, managing transactional throughput of approximately $2.08 billion annually- Led the end-to-end implementation and stabilization of the ServiceNow platform enhancing ticketing efficiency, workflow standardization, and service delivery responsiveness- Directed the successful deployment of Genpact’s proprietary Agentic Accounts Payable suite across the North American region (United States, Canada, and Mexico), achieving an accelerated productivity uplift of ~40% within one month post go-live. Acted as the single point of coordination with the Forward Deployed Engineer (FDE) team, resolving complex process logic gaps and OCR (capture tool) inefficiencies, thereby driving a 35% improvement in automation rates- Strategically influenced client stakeholders through value articulation and performance demonstration, resulting in scope expansion and acquisition of additional business across the EMEA region within the S2P domain- Currently leading the transition and transformation initiatives for the TI Automotive North America portfolio, including the deployment of the Agentic AP suite to drive digital-led process optimization- Additionally, driving the upcoming transition for the TI-EMEA region involving a workforce of 50+ FTEs, with a focus on cost optimization, operational efficiency, and sustained delivery of quality and business value.
Education
Indian Naval Academy,Eazhimala
Naval Orientation Course, Weapons, Drill, Military Discipline, Physical Training, Rules and Regulations of Armed Forces
Chandigarh Engineering College
Bachelor of Technology - BTech, Computer Science
2008 — 2012
Indian Institute of Management Nagpur
Business Management
INS Shivaji
Certificate Course, Nuclear Chemical Biological Warfare & Fire Fighting including Damage Control
INS Valsura
Master of Science - MS, Electrical, Electronics and Communications Engineering
Army Public School Noida
Senior Secondary , Physics , Chemistry, Mathematics & Computer Science
2005 — 2007
Defence Institute of Advanced Technology (DIAT), DU, DRDO
Naval Weapons and Missile Technology Course
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