Olivier Haquin
Crm Support & Business Process Manager - Global Sales - Business Performance & Sales Excellence @Accor
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WORK HISTORY
Crm Support & Business Process Manager - Global Sales - Business Performance & Sales Excellence @Accor
London, GB
Corporate Office
EDUCATION
Lycée Hôtelier de Dinard, Yvon Bourges
Higher National Diploma (HND) in Marketing and Hospitality Management, Hospitality Administration/Management
SKILLS
ABOUT OLIVIER HAQUIN
With over 15 years at Accor, I\'ve excelled in coordinating CRM processes for Global Sales.As a Salesforce Sales Cloud expert, I\'ve enhanced reporting and dashboarding, driving strategic decisions in the MICE and Corporate segments.I transformed complex data into actionable insights, directly contributing to the Sales team achieving and exceeding KPIs.Collaborating with diverse teams, I contributed to innovative solutions and ensured successful project coordination. A practitioner of Agile Business Analysis methodologies, leveraging AI and Salesforce data to drive continuous improvement. Beyond work, I\'m an active Scout Leader, fostering leadership and teamwork.I\'m eager to connect with professionals for impactful collaborations.
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