Mohan Kanala
Executive Director - SRE, Enterprise Observability, AIOPS, Data Insights IVR, Genesys, Nice
- Role
- Executive Director - Senior Manager at Wells Fargo India Solutions Private Ltd
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohan Kanala
Senior Engineering Manager with 22+ years of experience in Banking, Retail & Telecom domains.Areas of expertise :SRE : Help & Guide teams to attain SRE Maturity, Product / Application resiliency, Toil Automation Enterprise Observability : Build and maintain Monitoring platform / Tools (Splunk, ELK, AppDynamics, New Relic, Netcool, Grafana), setup Observability for SRE and application teams, Self Heal, Logging, Tracing, APM, Metrics Dashboards, Single pane of Glass.Product Management : Product Engineering, Product Architecture, Product Roadmap, Define MVPs and OKRs, Product Marketing, Product Support, Product Documentation, User Training, Product Metrics, Product Governance.Platform Management / Enterprise Application Support : Incident Management, Problem Management, Release Management and Change Management, Setup follow the sun model, Postmortem/ Root cause analysis, On call support.Automation : Unix Shell / PowerShell, Python, Ansible, Orchestration tools.DevOps : CICD tools, Build End - End function teams.Cloud : Leading development of Cloud ready applications, Cloud Migration, Kubernetes, Infra Cost Management.Team setup : Building team, Hiring, Team Strategy.People Management : Mentoring, Performance Management, Goal Setting, Building managers, Talent Management, HRBP collaboration.Scrum & Agile, ITIL : Define processes, Agile Tools and process adoption, Team metrics.
Experience
Executive Director - Senior Manager
Wells Fargo India Solutions Private Ltd
Feb 2021 — Present · Hyderabad, IN
Education
Little Angles Public School, Eluru
Upper primary school
Andhra University
BCA, MCA, Computers
1999 — 2002
Skills
- Analysis
- Perl
- Databases
- Java
- Shell Scripting
- Unix
- Problem Solving
- Microsoft Sql Server
- Software Development
- Db2
- Sybase
- Sql
- Linux
- Oracle
- Requirements Analysis
- Unix Shell Scripting
- Automation
- Weblogic
- Pl/Sql
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