Cynthya Dzialo

Owner Founder, Sales and Accounts Manager, Childbirth Educator, and Doula @The Happiest Doulas

St Petersburg, FL, US

Manage all aspects of client relations, from lead generation, sales funnels, and discovery calls, to contract execution and payments, ensuring smooth onboarding processes. Implement online marketing campaigns, manage social media branding, and create engaging content, including blog posts, ebooks, and online classes, to enhance company visibility and diversify the income stream. Provide comprehensive birth doula services, in-person labor support, birth planning assistance, and on-call, dependable guidance and problem-solving for expectant couples. Effectively communicate in high-stress situations when sleep-deprived, de-escalate and resolve confrontational issues by assisting clients in advocating for their health and the care of their infants. Lead teammates and clients in providing high-quality emergency support, such as the unplanned management of the second and third stages of labor (delivery of baby and placenta) without the presence of medical or midwifery professionals, and navigating emotionally-charged clients during seizures, surgeries, and near-death experiences. Develop evidence-based content for childbirth education classes, guide groups through prenatal instruction, birthing options, postpartum expectations, and practice scenarios, transforming childbirth experiences through innovative education and personalized support strategies. Offer infant care and feeding expertise, instructing parents on safe newborn practices, colic and sleep hygiene, and facilitating parent-baby bonding through hands-on support. Document the perinatal experience through captivating photography, developing storylines and slideshows, and culling and editing images to create birth books, wall art, and family heirlooms.