Hany Waly

Uk Ie Lean Product Owner & Sme @IKEA

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Uk Ie Lean Product Owner & Sme @IKEA

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London, GB

lead and develop the UK and IE approach to continuous improvement in all CFF units playing a key role inimproving our ways of working and inspiring our co-workers to engage and drive continuous improvement. Working closely with the CFF Management Team and IKEA Group colleagues in identifying, analyzing, and implementing process improvement and process re-engineering opportunities. Identify, assess, facilitate, design and coach the implementation as per the INGKA Improvement Framework creating a strategic roll out plan for all CFF Units. Crate functional knowledge and insights to build and deploy a sustainable Continuous Improvement mindset within all CFF Co-workers. Leading business results by leveraging skills and knowledge of our coworkers and CI tools.

SKILLS

Project ManagementCall CenterSix SigmaCustomer Experience ManagementLean ToolsLeadershipTeam LeadershipCustomer ExperienceTelecommunicationsAnalysisQuality AssuranceCall CentersTraining DeliveryIso 9000Process ImprovementInternal AuditQuality ImprovementCross-Functional Team LeadershipAnalytical SkillsBusiness Process ImprovementTeam ManagementQuality ManagementProject PlanningManagement

ABOUT HANY WALY

Digital transformation leader, Agile and lean consultant / trainer who\'s looking after…

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Hany Waly — Uk Ie Lean Product Owner & Sme at IKEA in London, GB | Unifers