Hany Gergis
Food & Beverage Leadership Support Role @Terrace Restaurant & Lounge, Llc
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WORK HISTORY
Food & Beverage Leadership Support Role @Terrace Restaurant & Lounge, Llc
Burbank, CA, US
Deliver high-end guest service with a focus on guest retention and satisfaction,aligning with luxury brand standards.Frequently act as floor lead during peak shifts, supporting staff coordination, qualitychecks, and guest issue resolution.Assist with onboarding and informal training of new staff members, ensuringadherence to health codes and service procedures.Communicate closely with the kitchen and bar teams to ensure consistent serviceflow and minimize wait times.
EDUCATION
Cairo University
Bachelor's degree
Glendale Community College
Integrated Technology Program
ABOUT HANY GERGIS
I\'m a dedicated hospitality professional with over a decade of experience in luxury hotel…
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