Hanu Avula
Associate Digital Operations @Apple
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WORK HISTORY
Associate Digital Operations @Apple
Bengaluru, IN
Directed end-to-end content and operational workflows across multiple Apple digital platforms, ensuring SLA adherence and launch readiness• Led cross-functional coordination across content, product readiness, engineering, and business stakeholders• Defined operational KPIs and built Tableau dashboards to enable data-driven decision-making• Automated reporting and data workflows using Python, reducing manual effort by 40%• Owned execution for major product and content launches with zero critical launch blockers• Analyzed Apple Support feedback to improve response cycles and customer experience• Mentored and onboarded new team members on tools, processes, and quality standards
EDUCATION
Great Lakes Institute of Management
Master of Business Administration - MBA, Business Administration and Management, General
SRM IST Chennai
Bachelor of Technology, Computer Science
ABOUT HANU AVULA
Results-driven Operations and Project Management professional with 4+ years of experience at Apple (via Adecco India Pvt. Ltd.), delivering large-scale content operations, platform migrations, workflow automation, and cross-functional stakeholder alignment.I specialize in Program Operations, Product Operations, and Project Management—driving efficiency across digital platforms through KPI-driven execution, process optimization, and automation.Key highlights:• Led large-scale content and platform migrations across Apple Support ecosystems• Automated recurring workflows using Python, reducing manual effort by 40%• Built Tableau dashboards for KPI tracking and leadership reporting• Managed cross-functional stakeholders across content, readiness, engineering, and business teams• Supported high-visibility product and content launches with zero critical launch issuesWith an MBA (PGDM) and a strong foundation in Computer Science, I bridge technical execution and business outcomes. I’m actively exploring Program Ops, Product Ops, and Project Management opportunities where scale, impact, and ownership matter.
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