Hansraj Nailwal
Associate Vice President at Sutherland Global Services
- Role
- Business Director at Sutherland
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Hansraj Nailwal
Over 19 years of experience in leading large-scale projects from inception to successful…
Experience
Business Director
Jul 2007 — Present · Mumbai, IN
Education
Kendriya Vidyalaya
Sr Secondary School
1993 — 1994
Delhi University
Bachelor of Commerce (BCom)
1995 — 1998
Symbiosis institute of Management Studies
PGDBA
2002 — 2004
Skills
- Customer Satisfaction
- Service Delivery
- IT Service Management
- Business Analysis
- Account Management
- Call Centers
- Business Development
- Business Process Improvement
- Business Process
- Consulting
- Outsourcing
- Process Management
- Sla
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Operations Management
- Transition Management
- Team Management
- Customer Experience
- Management
- Offshoring
- Contact Centers
- Six Sigma
- Process Consulting
- Team Leadership
- Vendor Management
- Process Improvement
- Performance Management
- Crm
- Leadership
- Bpo
- Pre-Sales
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