Graham Hanson
General Manager - Operational Planning @Jet2.com and Jet2holidays
York, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2023 — Present
General Manager - Operational Planning @Jet2.com and Jet2holidays
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Leeds, GB
SKILLS
Operations ManagementPerformance ManagementOutsourcing ManagementCustomer ExperienceTelemarketingCall CentersTeam ManagementBpoBusiness TransformationCustomer RetentionInbound MarketingOffshoringStrategic PlanningRelationship ManagementManagementOutsourcingService DeliveryCall CenterForecastingProject DeliveryContact Center ManagementChange ManagementBusiness Process ImprovementContact CentersAvayaProject PlanningIvrStakeholder ManagementTeam LeadershipWorkforce ManagementRecruitingResource ManagementSlaCapacity Planning
ABOUT GRAHAM HANSON
Experienced senior leader at a \"Head Of\" level across a broad spectrum of industries…
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