Oliver Hansen

Experience

1. Sales Executive

   United Concordia Dental

   Mar 2016 — Present · Pittsburgh, PA, US

   Selling UCD products to potential customers:• Analyzing and evaluating Request for Proposals (RFPs), coordinating completion and presenting as necessary• Working with potential customers to effectively explore alternatives and positions to reach mutually beneficial sales agreements• Engaging in consultative selling by identifying points of negotiation, collaborating to resolve differences, and building support for preferred alternatives• Leveraging opportunities for cross-selling of non-dental insurance products• Meet/Exceed sales and profitability goals Establishing and maintaining relationships with Brokers, Consultants, and other distribution channels.• Under guidance from management, develop and maintain relationships, provide ongoing education relative to products, networks, benefits, etc. Coordinating information and activity with UCD personnel:• Collaborate with Underwriting to address sales challenges and opportunities; developing sales solutions that appropriately consider available facts, constraints, competitive circumstances and probable consequences.• Gathering market insight and competitive information for use by UCD sales support, marketing, and product development personnel• Maintaining electronic records through a Sales Force Automation or other Contact Relationship Management software. Oversight of the account implementation. • Seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

Education

• University of Mount Union

  Marketing/Marketing Management

  2012 — 2015

• DePaul University

  Marketing

  2011 — 2012

Skills

• Commitment to Customer Service
• Marketing Communications
• Networking
• Marketing
• Microsoft Office
• Market Research
• Social Media
• Communication
• Social Networking