Hannah Smith
- Role
- Disputes Lead at ShiftMed
- Location
- Cuyahoga Falls, OH, US
- LinkedIn followers
- 500 followers
Experience
Disputes Lead
Apr 2023 — Present
Review disputes and pay related investigations in a timely manner Build out, scale and iterate on the disputes and timecard related investigations Work with CareOps leadership to create and grow reporting and analytics around disputes Work directly with senior leadership on key projects and initiatives, acting as a process and project management expert for the realm of disputes Collaborate with cross-functional and business support teams to identify and solve for experience needs, gaps and opportunities Act as a stakeholder participating in the ideation and implementation of product evolution
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