Hannah E. Ross

Case Administrator Ii @American Arbitration Association

San Francisco, CA, US

Manage arbitration and mediation cases, coordinating communications and scheduling with parties, representatives, and neutrals- Apply rules, procedures, and fee schedules to ensure accurate case administration and billing- Maintain case records in PRISM while ensuring confidentiality and compliance with data privacy policies- Support procedural hearings and virtual conferences, providing guidance to panelists and resolving case management issues- Prepare and send professional communications, and respond promptly to inquiries from clients and panelists